Resume

Education

The Pennsylvania State University University Park, PA

Bachelors of Arts in History

Experience

 

Company Voice (Coventry Direct) Blue Bell, PA

Policy Specialist March 2015-Present

  • Processes inbound and outbound calls to per-qualify consumers interested in life settlements
  • Explain to prospects about the benefits of life settlements
  • Uses Microsoft Dynamics CRM to keep track of calls completed and scheduled activities

 

Office of the Attorney General State College PA,

Mediator August 2014-December 2014

  • Contacted consumers and businesses by telephone and postal mail to work through mediation
  • Used Microsoft Outlook to keep track of office events and other updates
  • Updated and maintained progress reports on consumer complaint files using Practice Manager
  • Organized, reviewed, and analyzed case files on regular basis

 

Penn State Homecoming University Park, PA

Donation Development Captain February 2014-September 2014

  • Developed and maintained efficient donation trackers to keep record of funds received
  • Obtained donations and complete other tasks for Homecoming committee by communicating with potential sponsors
  • Collaborated with Corporate Relations committee through e-mail and weekly meetings
  • Write weekly reports to update committee and director on individual progress

 

Daily Collegian State College PA

Reporter September 2013-December 2014

  • Wrote weekly AP Style based articles based off organized notes about events on campus
    • Confined to strict deadlines
  • Interviewed contacts before and during events to gain background information
  • Worked with editors weekly to edit and refine articles before publication

 

WPSU University Park PA

Public Affairs Intern September 2013-December 2013

  • Researched background information on various subjects for televised interviews
  • Interviewed subjects for radio programs
  • Created radio segments using Pro Tools editing software

 

University Club/Nittany Valley Society State College, PA

Intern September 2013-December 2013

  • ¬†Independently formulated archival inventory of newspaper clippings using Windows Excel
  • Noted page number, content, type of item, and book of origin
  • Wrote journal for internship course that was submitted based on deadline-based intervals
  • Conducted oral history interviews with State College community members
  • Used above information to independently formulate an 18-page research paper

Pennsbury Manor Morrisville, PA

Intern May 2013-August 2013

  • Researched information (in archives and online) on site‚Äôs history for 75th anniversary
  • Collaborated with fellow interns to identify areas of interest
  • Interviewed community members and former staff/volunteers in order to gain information for the above anniversary project
  • Developed and wrote a detailed exhibit promotional proposal using Microsoft Word based on findings that was presented to site staff at the end of the summer